Shipping

We currently offer either UPS or DHL delivery. Please see the below table for estimated delivery times and and available carriers. We offer free worldwide shipping on all orders.

As a courtesy to our international customers, we cover all duties and tax fees dependent upon country specific import laws. No additional taxes or customs duties are charged for products that are shipped within the European Union. If your Cecilie Bahnsen order requires international shipping, please be aware that your order may be inspected by customs authorities. For all deliveries made to the US over $800, customs duties and handling fees will apply and are not included in the total product price, but will be paid for separately by Cecilie Bahnsen to ensure an enjoyable customer experience. This service is effective from May 25th 2021 3 pm CEST.

If you live in Copenhagen, and would prefer to get your order delivered by bike messenger please e-mail customer-care@ceciliebahnsen.com to schedule your delivery.

Orders submitted Monday to Friday before 2pm Central European Standard Time, excluding public holidays, will usually be shipped the same day. Orders placed after 2pm will be sent the following business day.

The below delivery times are estimates, if you experience trouble with your delivery please contact customer-care@ceciliebahnsen.com and we will try our hardest to respond within 24 hours. You may also contact customer care by calling +45 5353 3087, Monday - Friday between 9am-5pm. For questions about returns please click here.

Thank you for shopping with us.