Shipping
We currently offer either UPS or DHL delivery. Please see the below table for estimated delivery times and and available carriers. We offer free worldwide shipping on all orders.
As a courtesy to our international customers, we cover all duties and tax fees dependent upon country specific import laws. Customs duties and handling fees are not included in the total product price, but will be paid for separately by Cecilie Bahnsen to ensure an enjoyable customer experience.
If you live in Copenhagen, and would prefer to get your order delivered by bike messenger please e-mail customer-care@ceciliebahnsen.com to schedule your delivery.
Orders submitted Monday to Friday before 2pm Central European Standard Time, excluding public holidays, will usually be shipped the same day. Orders placed after 2pm will be sent the following business day.
The below delivery times are estimates, if you experience trouble with your delivery please contact customer-care@ceciliebahnsen.com and we will try our hardest to respond within 24 hours. You may also contact customer care by calling +45 5353 3087, Monday - Friday between 9am-5pm.
Thank you for shopping with us.
| Region | Carrier | Lead time | Price |
| Denmark | DHL Express | 1-3 business days | Free |
| EU | DHL Express | 1-3 business days | Free |
| Rest of world | DHL Express | 2-8 business days | Free |
HOLIDAY ORDER DEADLINE
To ensure delivery in time for Christmas, please place your orders by the following dates.
| Region | Deadline | ||
| Denmark | December 21 | ||
| EU | December 19 | ||
| US | December 18 | ||
| Rest of world |
December 16
|
Extended return and exchanges until January 13 2023.
If wished to include a handwritten message in your gift, please send an email to customer-care@ceciliebahnsen.com with order number and preferred note. All orders will feature our signature Cecilie Bahnsen gift box.