Shipping

We currently offer either UPS, Fedex or DHL delivery. Please see the below table for estimated delivery times and and available carriers. We offer free worldwide shipping on all orders over 1500 €.

 

We ship globally from our warehouse in Denmark. Orders shipped international may be subject to import taxes, customs duties and other fees levied by the destination country. All orders sent outside of Denmark are delivered duties unpaid, and all import taxes, duties, and customs fees, as well as compliance with the laws and regulations of the destination country, are the customer's responsibility. Payment is usually collected at time of delivery. We suggest checking in with your local customs office to calculate those. This policy is effective from September 13th, 2023, 11 am CEST.

If you live in Copenhagen, and would prefer to get your order delivered by bike messenger please e-mail customer-care@ceciliebahnsen.com to schedule your delivery.

 

Orders submitted Monday to Friday before 2pm Central European Standard Time, excluding public holidays, will usually be shipped the same day. Orders placed after 2pm will be sent the following business day.

 

The below delivery times are estimates, if you experience trouble with your delivery please contact customer-care@ceciliebahnsen.com and we will try our hardest to respond within 24 hours. You may also contact customer care by calling +45 5353 3087, Monday - Friday between 9am-5pm.

 

Thank you for shopping with us.