Privacy policy
Privacy policy
At Cecilie Bahnsen (referred to as “we”, “us” or “our” throughout this Privacy Policy), data protection and confidentiality are high priorities. This privacy policy sets out clear guidelines for how Cecilie Bahnsen processes your personal data. Further, we explain how we use the personal data that you leave and/or provide when you visit our website and use the various services on the website.
It is important that you read our Privacy Policy to be fully aware of how and why we are using your data.
1. DATA CONTROLLER AND CONTACT INFORMATION
This website is operated and owned by:
Cecilie Bahnsen ApS
Vermundsgade 38C
2100 Copenhagen Ø
Denmark
CVR: 39699419
Phone: +45 53533087
Email: customer-care@ceciliebahnsen.com
2. COLLECTION OF PERSONAL DATA
You will always be informed about collection of your personal data. The personal data collected by us may include your name, your email address, and similar identification data, information about an online purchase and about your navigation on the website.
With the submission of your data, it will always be stated whether the submission is voluntary or necessary for completing the desired action, such as the completion of a transaction in our web shop.
Your personal data is collected in one or several of below cases:
- When you buy goods online at www.ceciliebahnsen.com
- When you sign up for our newsletter
- When you create an account at www.ceciliebahnsen.com
If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored when you shop at us, and you will not receive the same marketing material from Cecilie Bahnsen more than once.
When you create an account:
When you create an account at www.ceciliebahnsen.com, we collect and process the following personal data:
· Full name
· Email address
· Encrypted password
· Phone number
· Billing and shipping addresses
· Date of birth (if provided)
· Order history
· Wishlist and saved items
· Marketing preferences
This information allows you to access your account, view order history, save items, and manage your preferences.
3. USE OF PERSONAL DATA AND LEGAL BASIS
We process your personal data for the following purposes:
Order processing and fulfilment
To complete purchases, deliver products, manage payments and provide customer service.
Legal basis: Performance of a contract (Art. 6(1)(b) GDPR).
Account management
To create and maintain your online account, provide access to order history and saved items.
Legal basis: Performance of a contract (Art. 6(1)(b) GDPR).
Marketing communications
To send newsletters and personalized communications where you have provided consent.
Legal basis: Consent (Art. 6(1)(a) GDPR).
You may withdraw your consent at any time.
Service improvement and analytics
To improve our website, products and services, and understand customer preferences.
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) or consent where required for cookies.
Fraud prevention and security
To protect our business and customers from fraudulent transactions or misuse.
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
We do not sell your personal data.
4. TRANSFER TO OTHER DATA CONTROLLERS
In general, we do not transfer your personal data to a third party without your consent. However, information that is used for delivery of goods will be transferred to the shipping company used by Cecilie Bahnsen. Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud.
In the case of a re-organization, full or partial sale of the company, any disclosure in such connection will be in accordance with current legislation for the processing of personal data.
5. DISCLOSURE TO DATA PROCESSORS
Your personal data is disclosed to our partners who deliver services on behalf of Cecilie Bahnsen, for example in relation to send-outs of newsletters. These partners only process the personal data on behalf of Cecilie Bahnsen and in accordance with the instructions by us.
6. INTERNATIONAL DATA TRANSFERS
Some of our service providers are located outside the EU/EEA, including providers of e-commerce infrastructure, analytics and marketing services.
Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as:
· The EU Commission’s Standard Contractual Clauses (SCCs), or
· Participation in the EU–US Data Privacy Framework where applicable.
You may request further information about these safeguards by contacting us.
7. RETENTION OF PERSONAL DATA
We retain your personal data only for as long as necessary for the purposes described above.
· Account information is stored while your account remains active.
· Order and payment information is retained for 5 years in accordance with Danish accounting legislation.
· Marketing data is retained until you withdraw your consent.
You may request deletion of your account at any time by contacting us.
8. COOKIES
We use cookies for different purposes on our website. You can read more about the use of cookies in our Cookie Policy.
9. SECURITY
We have implemented security measures to ensure that our internal procedures meet our high security policy standards. Accordingly, we strive to protect the quality and integrity of your personal data and reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.
10. YOUR RIGHTS
You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data including profiling/automated decision-making. Furthermore, you have the right to have your personal data rectified, erased or blocked. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).
11. WITHDRAWAL OF CONSENT
You may, at any time, withdraw any consent you have given, and we will delete your personal data, unless we can continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at ms@ceciliebahnsen.com.
12. LINKS TO OTHER WEBSITES ETC.
Our website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners' policies on the protection of personal data and other relevant policies.
13. AMENDMENT OF DATA ETC.
If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us at customer-care@ceciliebahnsen.com. You may also write to us at the following address:
Cecilie Bahnsen Aps
Vermundsgade 38C
2100 Copenhagen Ø
Denmark
14. COMPLAINTS
If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter as indicated in section 14 above. You may also contact the Datatilsynet, Borgergade 28, 5., 1300 Copenhagen K, Denmark.
Updated April 9, 2026.